Electric Fireplaces · Head-to-head

Costway 28.5" Electric Fireplace Insert vs Touchstone 80036

Touchstone 80036
Best Flame Customization

Touchstone 80036

7.0/10
$999.00 at Amazon
Check price at Amazon

The short answer

Touchstone 80036 comes out ahead overall with 7.0/10 against 6.5/10 for the Costway 28.5" Electric Fireplace Insert. Costway 28.5" Electric Fireplace Insert is stronger on safety & indoor air and value. Touchstone 80036 is stronger on flame realism & ambiance, installation & fit, controls & features and reliability & build quality. At current verified prices, the Costway 28.5" Electric Fireplace Insert costs about $863.01 less.

Scores by criterion

CriterionCostway 28.5" Electric Fireplace InsertTouchstone 80036
Flame realism & ambiance 6.0Basic LED flame on a 28.5-inch screen. 7.2More color and media options than the base Sideline; no hands-on comparison found.
Heating performance 6.51,500 W / 5,118 BTU with a real thermostat; owners say it heats a family room. 6.5Same 1,500 W / 5,000 BTU heater as the Sideline.
Installation & fit 6.5Light and shallow; Bob Vila says recessed only, despite Amazon's 'freestanding' title. 8.3Recessed or wall-mount at 5.5 in deep; plug-in or hardwire.
Controls & features 7.0Thermostat, timer, brightness and remote. 8.5App, voice, true thermostat, timer and 60 color combinations; on par with the Sideline.
Reliability & build quality 5.5Budget build with unpublished warranty; limited owner data, but no failure pattern found. 6.5Touchstone build; 1-year warranty, with paid extensions available.
Safety & indoor air 6.5ETL and overheat protection are claimed but not verified in the directory. 6.0ETL per Bob Vila only; not shown on the maker page.
Value 8.5Lowest price in the pool with a thermostat heater. 5.0Nearly double the Sideline's price for cosmetic upgrades.

Specifications

SpecCostway 28.5" Electric Fireplace InsertTouchstone 80036
Install type Recessed insert Recessed or wall-mount linear
Width 28.5 in 49.75 in
Depth 5.7 in 5.5 in
Max heater power 1,500 W 1,500 W
Heat output (rated) 5,118 BTU/h 5,000 BTU/h
Manufacturer-claimed heating area — 400 sq ft
Heater type Fan-forced Fan-forced
Adjustable thermostat Yes Yes
Wi-Fi / app / voice control No Yes
Safety listing ETL claimed (Bob Vila, retailer listings); not found in Intertek directory search ETL per Bob Vila only; not stated on Touchstone's page
Warranty — 1 years

Costway 28.5" Electric Fireplace Insert

Pros

  • Budget price
  • True 62–82°F thermostat
  • 8-hour timer and remote
  • Honest BTU figures
  • Light at 27.5 lb

Cons

  • Basic flame
  • Limited independent and owner evidence
  • Some owners say listed dimensions are overstated
  • Safety certification claims are from the seller side
  • Recessed installation only

A sensible low-cost way to add a heated fire feature to a built-in space, with modest expectations on looks.

Full Costway 28.5" Electric Fireplace Insert review →

Touchstone 80036

Pros

  • 60 flame and bed color combinations
  • Log, driftwood and crystal media
  • Wi-Fi with Alexa and Google
  • Thermostat with constant-on option
  • Recessed or wall-mount

Cons

  • Premium price for the same heater as the cheaper Sideline
  • Touchstone's page names no safety mark
  • Limited independent testing
  • 1-year warranty

A design-first choice for buyers who want to customize the look and are paying for appearance rather than warmth.

Full Touchstone 80036 review →

Both products are part of our guide The Best Electric Fireplaces of 2026, where you can see every pick, how we score and current prices from each retailer.